Business Transformation Training and Consultancy

Training

Services

Links

Dever Learning

the online learning environment from
Dever Solutions

The Business

Architect’s Blog

- blogging about

change management

Phone: 01962 884795  |  E-MAIL  |  Mobile: 07849 761762

DEVER SOLUTIONS

Phone: 01962 884795

Mobile: 07849 761762

E-MAIL    

Using appropriate tools and techniques from six-sigma, business process management and lean design, Dever will improve your customer experience and reduce your costs. With access to market leading process simulation and mapping tools we can give you a head start in BPM.

Dever will map and document your existing processes using industry leading techniques, mapping and simulation tools . We will assist you in defining the voice of your customer and mapping this to the voice of the process to help you define new ways of approaching your business to enhance your client experience.

We will transfer skills to your permanent staff to ensure a profitable legacy from any assignment we are involved in. Using appropriate and well-chosen techniques specific to the task in hand Dever will use its experience to improve your operational processes and develop your people.

• Enhanced customer experience.
• Measured process performance.
• Documented procedures for compliance and regulatory control.
• Process Models and simulations to experiment with potential change.
• Embedded business process management.
• Facilitated staff development and process training.
• Six Sigma and Lean.
• Facilitated workshops and cultural change sessions.
• Implementation planning and change events.

Appropriate techniques for appropriate issues